One Cleaners Bexley DA
Terms and Conditions
You can opt for cleaning services by giving us a call, faxing us, mailing or by simply going online. It is recommend to thoroughly go through our policies before choosing to work with us.
Our cleaning company follow a list of terms and conditions to avoid any kind of misunderstanding with your clients. Our terms and services are matter to change and we keep updating them from time to time. However, these changes apply only to our new contracts and not to the existing ones.
You can choose our regular cleaning services, which start at 9 euros per hour including vat, provided you engage the cleaner at least 3 hours in a week. Or you can choose a minimum of 3 hours per fortnight or 2 hours per week for 10 euros per hour. If you are not willing to sign the contact in advance then the first session costs around 13 euros with 4 euros to be credited in respect to the future cleaning. When you are ready to sign the contract the domestic cleaning session cost 9 euros on weekly basis.
Some terms to be considered
- We recommend you to ensure the quality of the work as soon as the cleaning work is completed. In case you are not satisfied you are requested to report within 24 hours. As soon as you notify us we will send our workers back to make sure you are satisfied. If you fail to do so the company is not responsible to refund the money.
- We carry all the necessary resources with us except for water. You are required to provide the workers with water and power. Also, for your safety it is recommend removing all breakable and fragile items from the place that is to be cleaned.
- We provide all kind of equipment that is required for cleaning. However, in an event where some specialized equipment is required you have to notify before hand and will be quoted accordingly.
- All clients are required to deposit a minimum of 50% at the time of online booking. You can reschedule or cancel our services provided you notify before 48 hours. One Cleaners Bexley has the right to charge 100% cancellation in case you cancel the services after 48 hours. The balance is to be paid before the cleaner leaves your place.
We do not want to have any misconception or misunderstanding with our clients. Hence, we strictly abide by our terms and conditions. You can contact our office for a full copy of our terms and condition services.